- Hourly Rate $9.00/hr
As an award winning, full service Sheraton Imperial hotel, we proudly offer competitive wages, with the eligibility for a raise after three months along with benefits such as paid vacation and personal days. The Sheraton Imperial celebrates employees with employee of the month appreciation, where you have a chance to win a personal parking space, free lunch and a cash reward.
We offer matching and top pay based on experience. Flexible schedules available for all shifts, easy commute and convenient to all bus routes. Our ideal candidate is attentive, productive and must possess superior customer service skills.
For immediate Consideration, Apply in person: 4700 Emperor Blvd, Durham NC 27703 or Call at 919-313-8235.
Banquet Houseman: Food and Beverage Department
Reports to: Banquet Manager, Assistant Banquet Manager, Banquet Captains, Head Houseman
To set-up, clean and maintain meeting and banquet rooms following Sheraton’s high standard of customer service and guest satisfaction.
Major Duties and Responsibilities:
Properly sets-up tables and chairs in meeting rooms and Banquet ballroom functions per specifications on Banquet Event Orders or as directed by Banquet management.
Vacuums and cleans floors and walls, windows, pictures and mirrors in the Banquet halls and meeting rooms.
Carefully moves and sets-up all risers, dance floors, lecterns, stages, etc and post function, disassembles and stores them properly in designated storage areas.
Carefully moves, positions, and connects all Banquet room airwalls according to established procedures for safeguarding and protecting all aspects of the airwalls; including the bottom seals, the edges, the mechanical elements, and the covering.
Provides ice water for meeting rooms according to Sheraton standards and complies with personal hygiene and food safety standards regarding ice water service.
On a continuous basis keeps service corridors, pre-function space and storage areas clean, organized and unobstructed.
Upon customer request, locates and delivers convention material to designated locations.
May move hotel furnishings, tables and chairs in and about the hotel.
Services meeting rooms by emptying trash, removing dirty plates, cups, linens and glasses and replacing and refreshing as necessary.
Follows all work safety guidelines and emergency procedures guidelines.
Operates all equipment according to established procedures and guidelines and follows Banquet cleaning and maintenance guidelines for all equipment.
Participates in team meetings and collaborates with other members of the Banquet team to provide excellent service.
Fulfills all service guidelines for guest service and reports service issues to the Banquet Captains and Banquet managers.
Assists in training other employees as directed by the Head Houseman and Banquet managers.
Communicates with customers in a polite, understandable, and friendly manner and follows all customer service standards.
Communicates any maintenance or repair issues to the Banquet Managers or Head Houseman.
Participates in the hotel’s preparation and readiness for official Sheraton Inspections and Public Health inspections.
Good communication skills both verbal and written.
Ability to read, write and understand the primary language used in the workplace.
Experience with Banquet set-up or equivalent. (Preferred)
Available for flexible hours, weekends and holidays.
Typically bends, stoops, moves, lifts, squats, stretches and stands during the shift to perform set-up, service and cleaning tasks.
Requires ability to lift and move items weighing up to 100 lbs. on a regular and continuing basis.
Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
Must be able to stand and exert well-paced mobility for up to 9 hours at a time.
Requires manual dexterity to be able to use and operate all necessary equipment.
Requires verbal fluency and good listening and hearing ability to communicate with other employees, supervisors and customers.
Requires grasping, writing, standing, walking, repetitive motions, and bending, climbing, listening and hearing ability and visual acuity.
Must be able to stand and exert well-paced mobility for up to 9 hours in length.
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires ability to multitask and handle multiple customer demands.
Most work is performed indoors with outdoor functions in season.
*Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
*All employees must maintain a neat, clean, and well-groomed appearance per the Sheraton Imperial standard.